Privacy Policy
12 Sep 2025
PRAMILA CONSULTING SERVICES (OPC) PRIVATE LIMITED (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we handle data. This Privacy Policy explains how we collect, use, and protect information when providing AI-driven experiments on web and mobile applications (“Services”).
Information We Collect
When you use our Services, we may collect:
Account Information: Name, email address, company details, and billing information for account setup and management.
Application Data: Metadata, UI elements, APIs, logs, and performance data from applications undergoing experiments.
Experiment Results: Insights, reports, and analytics generated by our AI systems.
Technical Data: Device identifiers, browser type, operating system, IP address, and related system information.
We do not collect personal information of your end-users unless explicitly provided by you for experimental purposes.
How We Use Information
We process collected data to:
Conduct AI-driven experiments on your applications.
Provide insights, recommendations, and reports to enhance product experience.
Improve and maintain the performance of our platform and AI models.
Provide customer support and account administration.
Ensure compliance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India).
We do not sell or trade your data.
Data Ownership & Sharing
Client Ownership: All application data, experimental inputs, and results remain your property.
Third-Party Providers: We may engage trusted vendors for cloud hosting, analytics, or infrastructure support. These providers are bound by contractual data protection obligations.
Legal Compliance: We may disclose information where required under Indian law or applicable international regulations
Data Retention
We retain application data and experimental outputs only as long as necessary to provide Services or as required under law. Clients may request deletion of their data at any time by contacting us.
Security
We implement industry-standard technical and organizational measures, including encryption, secure access controls, and monitoring, to protect against unauthorized access, misuse, or disclosure.
Your Rights
Under the DPDP Act, 2023, and (where applicable) international privacy regulations such as GDPR or CCPA, you may have the right to:
Access and request a copy of your data.
Request corrections or updates.
Request deletion of personal data.
Withdraw consent where processing is based on consent.
AI-Specific Considerations
Autonomous Experiments: All experiments are conducted autonomously by AI systems, without human intervention unless explicitly requested by clients.
Data Minimization: Our platform processes only the data necessary for experimental purposes.
Transparency: We provide clear reports on how experiments are conducted and how insights are generated.
International Data Transfers
As we work with global clients, information may be transferred outside India for hosting, storage, or processing. In such cases, we ensure adequate safeguards in line with Indian law and international best practices.
Updates to This Policy
We may revise this Privacy Policy to reflect updates in law, technology, or our practices. Any significant changes will be communicated by updating the “Effective Date” above or through direct notification to clients.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: PRAMILA CONSULTING SERVICES (OPC) PRIVATE LIMITED
Email: support@xfu.ai